Crisis response and business continuity consulting

Crisis response and business continuity consulting is a comprehensive advisory service that helps organizations anticipate, withstand, and recover from disruptive events while maintaining critical operations. It encompasses the assessment of vulnerabilities, design of crisis management and continuity frameworks, and development of actionable plans, playbooks, and governance structures aligned with regulatory and industry standards. The service also includes scenario-based simulations, training, and continuous improvement mechanisms to ensure organizational resilience and readiness in the face of evolving threats. Submit a request

Building End‑to‑End Crisis Resilience in the Danish Market

In a business environment shaped by rapid digitalization, geopolitical uncertainty and accelerating climate risks, Danish organizations are expected to remain stable, transparent and reliable even under severe pressure. Read more.

Case study

Rescuing a Food Producer from Supply Chain Chaos

A large regional food manufacturing company faced a sudden and alarming crisis when routine quality checks detected potential contamination in one of its bestselling chil...More +

Restarting a Chemical Plant After a Major Fire

In a mature industrial zone on the outskirts of a large city, a mid-sized chemical manufacturing company suffered a severe fire in one of its key production units. The bl...More +

Keeping an Online Retailer Running During Cyber Chaos

On a busy holiday weekend, a fast-growing e-commerce retailer experienced what every digital business dreads: a coordinated cyberattack that crippled its core systems. Or...More +

Hospitals in Turmoil: Coordinating Continuity in a Health Network

Across a regional healthcare network comprising several hospitals and outpatient clinics, a seemingly routine infrastructure upgrade triggered a cascading failure. Core c...More +

What we provide

Risk Assessment

We identify, quantify, and prioritize critical operational, financial, cyber, and reputational risks that could disrupt our clients’ business.

Crisis Governance

We design and implement crisis management structures, roles, and decision-making protocols that enable rapid, coordinated responses under pressure.

Continuity Planning

We develop end-to-end business continuity and disaster recovery plans that safeguard key processes, people, technology, and supply chains.

Scenario Simulation

We run realistic crisis simulations and tabletop exercises to test plans, stress‑test leadership teams, and refine response playbooks.

Incident Response

We support clients in real time during crises, coordinating cross-functional actions, stakeholder communications, and recovery roadmaps.

Crisis Communications

We craft and execute communication strategies for employees, customers, regulators, media, and investors to protect trust and reputation.

Resilience Integration

We embed resilience practices into governance, operations, technology, and culture so that continuity becomes part of day-to-day management.

Continuous Improvement

We conduct post-incident and post-exercise reviews, translate lessons learned into concrete enhancements, and track maturity over time.

Resilient, Low‑Carbon Futures Built Through Crisis and Continuity Consulting

In a world shaped by climate volatility, resource constraints and shifting social expectations, crisis response and business continuity consulting is becoming a strategic lever for a more sustainable future. Instead of focusing only on restoring oper...

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How can we support you?

Crisis response and business continuity consulting helps organizations prepare for, withstand, and recover from disruptive events while protecting people, operations, and reputation. The service focuses on building resilient structures, clear decision-making frameworks, and practical playbooks that work under real pressure, not only on paper.

Strategic Crisis Preparedness and Governance

The engagement begins with a structured assessment of existing crisis readiness, governance, and decision-making processes. Radner benchmarks the current state against leading practices to identify critical gaps in roles, responsibilities, and escalation paths. Clear crisis governance structures are then designed, including steering committees, crisis cells, and executive decision forums. Particular attention is paid to defining authority levels, approval thresholds, and communication lines between headquarters, regions, and local entities. The result is a coherent crisis management framework that can be activated quickly and consistently across the organization. This framework becomes the backbone for all subsequent crisis response and continuity activities.

Crisis Response Playbooks and Incident Management

Dedicated crisis response playbooks are developed to guide leadership and operational teams through high-pressure situations. These playbooks define step-by-step actions for the first minutes, hours, and days of an incident, including decision trees, checklists, and predefined response scenarios. The consulting support covers a wide spectrum of crises, such as cyberattacks, supply chain disruptions, regulatory investigations, product recalls, and physical security incidents. Special emphasis is placed on cross-functional coordination between legal, compliance, operations, HR, IT, and communications. Playbooks are tailored to the organization’s risk profile, culture, and regulatory environment, ensuring they are both practical and compliant. They are also designed to be easily updated as threats evolve and lessons are learned from real events.

Business Continuity Planning and Operational Resilience

Business continuity consulting focuses on ensuring that critical operations can continue or be rapidly restored after disruption. A structured business impact analysis is conducted to identify essential processes, systems, suppliers, and locations, along with their recovery time and recovery point objectives. Based on these insights, continuity strategies are designed, including redundancy concepts, alternative work arrangements, backup sites, and supplier diversification. Radner supports the development of detailed continuity plans for key functions such as manufacturing, logistics, customer service, finance, and IT. These plans include clear procedures, contact lists, resource requirements, and dependencies to enable rapid execution under stress. The overall objective is to embed operational resilience into day-to-day management, rather than treating continuity as a one-off documentation exercise.

Crisis Communication, Training, and Simulation Exercises

Effective crisis response requires not only robust plans but also well-prepared people and clear communication. Consulting support covers the design of crisis communication strategies for internal stakeholders, customers, regulators, media, and the public. Message frameworks, spokesperson guidelines, and approval workflows are created to ensure fast, consistent, and transparent communication during incidents. To build real capabilities, organizations are guided through tailored training programs, tabletop exercises, and full-scale crisis simulations. These exercises test decision-making, coordination, and communication under realistic pressure, revealing gaps that would not be visible in static documentation. Lessons learned are then translated into concrete improvements to plans, governance, and tools, creating a continuous improvement loop for crisis readiness and business continuity.

Why choose us?

Local Insight

We combine deep knowledge of the Danish regulatory and business environment with global crisis management standards to design solutions that actually work in practice. We work side by side with your leadership and operational teams, translating complex requirements into clear, actionable crisis and continuity procedures.

Operational Focus

We do not stop at strategy and documentation; we rigorously test crisis and continuity plans through simulations, war games, and realistic exercises. We stay engaged until your teams can respond confidently under pressure, with clearly defined roles, decision paths, and communication protocols.

End-to-End Support

We cover the full lifecycle of crisis response and business continuity, from risk assessment and planning to incident response, recovery, and post-crisis learning. We ensure that every engagement leaves you with a living, continuously improved framework rather than static documents on a shelf.

Contact

Need more information? Contact us.